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Privacy Policy

What we collect, what we never store, and how your data is handled.

On this page
  1. 01Introduction
  2. 02Information We Collect
  3. 03How We Use Your Information
  4. 04Data Sharing
  5. 05Data Security
  6. 06Data Retention
  7. 07Your Rights
  8. 08Cookies
  9. 09Children’s Privacy
  10. 10International Data Transfers
  11. 11Changes to This Policy

Last updated: August 25, 2026

01Introduction

oxyy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API platform and website.

02Information We Collect

Account Information

When you register, we collect your name, email address, and payment information. This is necessary to provide the Service and process billing.

Usage Data

We collect aggregated usage metrics such as number of API calls, model usage, credit consumption, and timestamps. This data is used for billing, analytics, and service improvement.

API Prompts and Responses

We do NOT log, store, or retain your API prompts or model responses. Your data is passed directly to the respective AI provider and returned to you. We have a strict zero-logging policy for API content.

03How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process billing and payments
  • To send important service notifications
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

04Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors (Stripe, Cryptomus, NOWPayments) for billing
  • AI model providers (only the API request data, as required to fulfill your request)
  • Law enforcement, if required by law

05Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and encrypted storage for sensitive data. API keys are hashed and never stored in plaintext.

06Data Retention

Account information is retained as long as your account is active. Usage metrics are retained for billing purposes for up to 24 months. API content (prompts/responses) is never stored.

07Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your usage data
  • Opt out of marketing communications

08Cookies

Our website uses essential cookies for authentication and session management, and stores your preferences (such as theme and cookie choices) in your browser. We do not use advertising cookies. Optional analytics are only ever enabled with your consent through the cookie banner, and you can change your choice at any time. The full list of what we set and why is in our Cookie Policy.

09Children’s Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from minors.

10International Data Transfers

Your data may be processed in the United States. By using the Service, you consent to such transfers.

11Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.

Questions about this policy?

For privacy-related questions, contact us at privacy@oxyy.ai

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